Southwark College is currently recruiting for an Admissions and Customer Services Manager (interim). This is a three-month full-time secondment that will be an excellent opportunity for a current or aspiring manager to hone their skills within professional services.
As part of the wider Marketing, Recruitment and Communications Directorate, this exciting role will work with the team in London and lead on the following in Southwark College:
- Line management of admissions, customer services and student finance colleagues
- Contribute to the delivery of the college recruitment targets.
- Oversee and ensure compliance of college admission processes.
- Oversee all incoming enquiries to the college, via central telephony and email services.
Your strong belief in excellent customer service, and dedication to supporting the learner journey will be evident through your attributes, behaviours, and track record.
If this feels like the right opportunity for you, please submit your application today.
About Southwark College
Southwark College is a large further education college in London, offering an exciting range of work-focused courses that give our students the skills and experience they need to develop their employment potential. We provide a friendly, supportive learning environment where talent is nurtured.
We’re proud of our success in achieving excellent results and producing knowledgeable and successful students, but we’re built on our staff and our success is down to recruiting and retaining the best possible talent. Helping our young people and adults to fulfil their potential and often transform their lives through education requires dedication, patience and the ability to think differently. That’s why we set out to recruit staff with a genuine passion for further education and a commitment to ensuring all students achieve their potential, whatever barriers they need to overcome.
We’d love you to join the team if you want to make a real difference to the lives of students, local employers and the wider Southwark community. In return, we’ll provide you with a range of development opportunities, benefits and support to help you fulfil your role.
Southwark College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.
At Southwark College, our values are not just about what we do, but also about how we do things.
Our values underpin the culture and beliefs of our organisation, we expect all our staff to demonstrate behaviours in line with our core values.
1. Being both inclusive and diverse
2. Trusting and respecting our communities
3. Taking ownership whilst working collaboratively
4. Inspiring excellence and curiosity.
As part of the NCG Group, Southwark College offers an excellent benefits package, including generous holiday entitlement, access to the Teachers’ pension scheme (for teaching posts) or Local Government pension scheme (non-teaching posts), company sick pay, a cycle to work scheme and much more.
NCG seeks to promote and maintain an equal, diverse, inclusive and supportive environment for work and study that assists all members of our communities to reach their full potential. We are committed to achieving a truly representative workforce and therefore welcome applications from across the national and regional communities that we work with and serve.
To view Job Description, Person Specification and NCG Values Pack please click the document attachment at the bottom of this advert. No agency applications will be accepted.
NCG reserve the right to close the vacancy early.
EMPLOYEE BENEFITS
NCG is a great place to work, with a whole host of benefits such as:
- Access to Discounts
